{"id":580,"date":"2026-08-30T12:47:51","date_gmt":"2026-08-30T12:47:51","guid":{"rendered":"https:\/\/binyasen.com\/?page_id=580"},"modified":"2026-08-30T12:49:12","modified_gmt":"2026-08-30T12:49:12","slug":"return-exchange-policy","status":"publish","type":"page","link":"https:\/\/binyasen.com\/?page_id=580","title":{"rendered":"Return &amp; Exchange Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"580\" class=\"elementor elementor-580\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8da7844 e-con e-atomic-element e-flexbox-base e-3e67ec9 \" data-id=\"8da7844\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"8da7844\" data-e-type=\"e-flexbox\" data-id=\"8da7844\">\n    \t\t<div class=\"elementor-element elementor-element-098ce62 elementor-widget elementor-widget-text-editor\" data-id=\"098ce62\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"qMYqUG_convSearchResultHighlightRoot\"><div class=\"\" data-turn-id-container=\"request-6a915615-7f68-83e8-953d-9abbda85a4fe-7\" data-is-intersecting=\"true\"><section class=\"text-token-text-primary w-full focus:outline-none has-data-writing-block:pointer-events-none [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" data-turn-id=\"request-6a915615-7f68-83e8-953d-9abbda85a4fe-7\" data-turn-id-container=\"request-6a915615-7f68-83e8-953d-9abbda85a4fe-7\" data-testid=\"conversation-turn-26\" data-turn=\"assistant\"><div class=\"text-base my-auto mx-auto pb-8 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm\/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg\/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)\"><div class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" data-conversation-screenshot-content=\"\"><div class=\"flex max-w-full flex-col gap-4 grow\"><div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+&amp;]:mt-1\" dir=\"auto\" tabindex=\"0\" data-message-author-role=\"assistant\" data-message-id=\"66bca75e-5eed-4e8a-aa8f-7704c77a52ab\" data-message-model-slug=\"gpt-5-6\" data-turn-start-message=\"true\"><div class=\"flex w-full flex-col gap-1 empty:hidden\"><div class=\"markdown prose dark:prose-invert wrap-break-word w-full light markdown-new-styling\"><h1 class=\"\" data-section-id=\"17glsh\" data-start=\"104\" data-end=\"130\">Return &amp; Exchange Policy<\/h1><p data-start=\"132\" data-end=\"161\"><strong data-start=\"132\" data-end=\"161\">Last Updated: August 2026<\/strong><\/p><p data-start=\"163\" data-end=\"426\">At <strong data-start=\"166\" data-end=\"179\">Bin Yasen<\/strong>, we want you to be completely satisfied with your purchase. We carefully check our products before dispatch, but if you receive a product with an issue from our side, we are happy to provide a return or exchange according to the following policy.<\/p><h2 data-section-id=\"1w7jfnp\" data-start=\"428\" data-end=\"464\">1. Cash on Delivery &amp; Open Parcel<\/h2><p data-start=\"466\" data-end=\"521\">We offer <strong data-start=\"475\" data-end=\"501\">Cash on Delivery (COD)<\/strong> on eligible orders.<\/p><p data-start=\"523\" data-end=\"721\">Customers are allowed to <strong data-start=\"548\" data-end=\"601\">open and check the parcel at the time of delivery<\/strong>, where the courier service permits open-parcel delivery. We strongly recommend checking your order before accepting it.<\/p><h2 data-section-id=\"ipjf5s\" data-start=\"723\" data-end=\"772\">2. Return or Exchange Due to Our Product Issue<\/h2><p data-start=\"774\" data-end=\"979\">If the product you receive has an issue, defect, damage, or does not match the product ordered due to an error from our side, you can request a <strong data-start=\"918\" data-end=\"978\">return or exchange within 16 days of receiving the order<\/strong>.<\/p><p data-start=\"981\" data-end=\"1013\">To request a return or exchange:<\/p><ul data-start=\"1015\" data-end=\"1248\"><li data-section-id=\"1tdosph\" data-start=\"1015\" data-end=\"1067\">Contact us within 16 days of receiving your order.<\/li><li data-section-id=\"luyx60\" data-start=\"1068\" data-end=\"1097\">Provide your order details.<\/li><li data-section-id=\"ztm9k2\" data-start=\"1098\" data-end=\"1161\">Share clear photos or videos showing the issue, if requested.<\/li><li data-section-id=\"1q5uz8g\" data-start=\"1162\" data-end=\"1248\">Our team will review the issue and guide you through the return or exchange process.<\/li><\/ul><p data-start=\"1250\" data-end=\"1378\">If the issue is confirmed to be from our side, we will arrange an appropriate <strong data-start=\"1328\" data-end=\"1350\">return or exchange<\/strong> according to the situation.<\/p><h2 data-section-id=\"78vnjw\" data-start=\"1380\" data-end=\"1412\">3. Issue From Customer&#8217;s Side<\/h2><p data-start=\"1414\" data-end=\"1687\">If the customer receives the correct product but wants to return or exchange it due to a personal choice, change of mind, wrong selection, or any other issue from the customer&#8217;s side, the customer must inform us and <strong data-start=\"1630\" data-end=\"1686\">send the parcel back within 24 hours of receiving it<\/strong>.<\/p><p data-start=\"1689\" data-end=\"1709\">The product must be:<\/p><ul data-start=\"1711\" data-end=\"1853\"><li data-section-id=\"19xykxo\" data-start=\"1711\" data-end=\"1749\">Unused and in its original condition<\/li><li data-section-id=\"1m5hyjg\" data-start=\"1750\" data-end=\"1761\">Undamaged<\/li><li data-section-id=\"1egvd73\" data-start=\"1762\" data-end=\"1779\">Properly packed<\/li><li data-section-id=\"ejr6fi\" data-start=\"1780\" data-end=\"1853\">Accompanied by its original packaging and accessories, where applicable<\/li><\/ul><p data-start=\"1855\" data-end=\"1979\"><strong data-start=\"1855\" data-end=\"1979\">Return\/exchange delivery charges (DC) in cases where the issue is from the customer&#8217;s side will be paid by the customer.<\/strong><\/p><h2 data-section-id=\"3uvog7\" data-start=\"1981\" data-end=\"2004\">4. Product Condition<\/h2><p data-start=\"2006\" data-end=\"2257\">Products returned for customer-requested returns or exchanges must be in their original condition. We reserve the right to refuse a return or exchange if the product has been used, damaged, altered, or is missing its original packaging or accessories.<\/p><h2 data-section-id=\"1d58fmi\" data-start=\"2259\" data-end=\"2285\">5. Non-Returnable Items<\/h2><p data-start=\"2287\" data-end=\"2491\">For hygiene and safety reasons, certain products may not be eligible for return or exchange once opened or used. This may include perfumes, attars, personal-use products, and other items where applicable.<\/p><p data-start=\"2493\" data-end=\"2613\">If you are unsure whether your product is eligible for return or exchange, please contact us before opening or using it.<\/p><h2 data-section-id=\"scvke8\" data-start=\"2615\" data-end=\"2628\">6. Refunds<\/h2><p data-start=\"2630\" data-end=\"2772\">Where a refund is approved, the refund process will be discussed with the customer after the returned product has been received and inspected.<\/p><p data-start=\"2774\" data-end=\"2863\">Refund eligibility depends on the reason for the return and the condition of the product.<\/p><h2 data-section-id=\"hdqpu9\" data-start=\"2865\" data-end=\"2888\">7. How to Contact Us<\/h2><p data-start=\"2890\" data-end=\"2941\">For return or exchange requests, please contact us:<\/p><p data-start=\"2943\" data-end=\"3024\"><strong data-start=\"2943\" data-end=\"2956\">Bin Yasen<\/strong><br data-start=\"2956\" data-end=\"2959\" \/><strong data-start=\"2959\" data-end=\"2969\">Phone:<\/strong> 0301-2586618<br data-start=\"2982\" data-end=\"2985\" \/><strong data-start=\"2985\" data-end=\"2995\">Email:<\/strong> <a class=\"decorated-link\" href=\"mailto:binyasenofficial@gmail.com\" rel=\"noopener\" data-start=\"2996\" data-end=\"3022\">binyasenofficial@gmail.com<\/a><\/p><p data-start=\"3026\" data-end=\"3138\"><strong data-start=\"3026\" data-end=\"3038\">Address:<\/strong> Shop #2, Plot 1\/8A, Paposh Nagar Road, Opp. Ahsan Jewelers, Nazimabad Block 5\/E, Karachi, Pakistan.<\/p><p data-start=\"3140\" data-end=\"3268\" data-is-last-node=\"\" data-is-only-node=\"\"><strong data-start=\"3140\" data-end=\"3154\">Important:<\/strong> Please contact us as soon as possible if you notice any issue with your order so our team can assist you quickly.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/section><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Return &amp; Exchange Policy Last Updated: August 2026 At Bin Yasen, we want you to be completely satisfied with your purchase. We carefully check our products before dispatch, but if you receive a product with an issue from our side, we are happy to provide a return or exchange according to the following policy. 1. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-580","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/binyasen.com\/index.php?rest_route=\/wp\/v2\/pages\/580","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/binyasen.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/binyasen.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/binyasen.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/binyasen.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=580"}],"version-history":[{"count":4,"href":"https:\/\/binyasen.com\/index.php?rest_route=\/wp\/v2\/pages\/580\/revisions"}],"predecessor-version":[{"id":584,"href":"https:\/\/binyasen.com\/index.php?rest_route=\/wp\/v2\/pages\/580\/revisions\/584"}],"wp:attachment":[{"href":"https:\/\/binyasen.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=580"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}